Return, Refund and Exchange Policy At FERMENZA (A Breww Therapeutics Products), customer satisfaction is our priority. However, due to the nature of personal care products, we are unable to offer return, refunds or exchanges on any purchased items. This policy ensures product safety and hygiene for all our customers. If you receive a damaged or defective item,  please contact our customer support ( info@fermenza.in ) within 48 hours of delivery, providing details and photos of the issue. We will assess the situation and provide an appropriate resolution, such as a replacement or store credit. For any queries regarding this policy, feel free to reach out to our support team at [ info@fermenza.in ]. Thank you for your understanding and cooperation.